FAQ

If you do not see the answer to your question please send us an email.

  • All prices listed are in CANADIAN funds. Please note that, unless charged upfront with the order, the customer is responsible for applicable duty/taxes upon delivery. As of July 1, 2021 this will affect all customers in the EU.

  • We do our best to source nickel free earring hooks but also use stainless steel. If you react to different metals please check before ordering. We do offer a 925 Sterling Silver upgrade option now for most earring styles.
  • Most earrings can be made with clip-ons or lever-backs (please leave note during checkout). 

 REFUND & WARRANTY POLICY:

Refunds will be provided for lost or damaged-tracked parcels and for defective items.

All of our items are warrantied for 1 year from date of purchase.

Please send an email to info@peachybean.ca with photos of any damaged or defective items for refund or replacement (if possible).

 
SHIPPING INFORMATION:

Unless noted otherwise on custom orders, we do our best to ship orders within 7 business days of purchase

***Small Packet Shipping charges***
CANADA: $16.00 - Tracked & Insured up to $100
USA: $9.99 Untracked AIR
USA: $16.00 Tracked & Insured up to $100
INTERNATIONAL $14.00 Untracked Air
INTERNATIONAL $35.00 Tracked & Insured up to $100

  • If you prefer a shipping service quicker than the untracked or standard tracked option offered, please email us for a quote. You can choose TRACKED at check-out and we will send you a modified invoice for the preferred shipping upgrade.
  • We currently ship to the following destinations:

    Australia
    Austria
    Belgium
    Brazil
    Canada  (excluding Saskatchewan & Manitoba - so sorry)
    Denmark
    Finland
    France
    Germany
    Hungary
    Iceland
    Ireland
    Italy
    Japan
    Malaysia
    Malta
    Netherlands
    New Zealand 
    Norway
    Poland
    Portugal
    Singapore
    Spain
    Sweden
    Switzerland
    United States