FAQ

If you do not see the answer to your question please send us an email.

All prices listed are in CANADIAN funds. Please note that, unless charged upfront with the order, the customer is responsible for applicable duty/taxes upon delivery. As of July 1, 2021 this will affect all customers in the EU.
We do our best to source nickel free earring hooks but also use stainless steel. If you react to different metals please check before ordering. We do offer a 925 Sterling Silver upgrade option now for most earring styles.

Most earrings can be made with clip-ons or lever-backs (please leave note during checkout).

REFUND & WARRANTY POLICY:

Refunds will be provided for lost or damaged-tracked parcels and for defective items.

All of our items are warrantied for 1 year from date of purchase.

Please send an email to info@peachybean.ca with photos of any damaged or defective items for refund or replacement (if possible).

SHIPPING INFORMATION:

Unless noted otherwise on custom orders, we do our best to ship orders within 7 business days of purchase.

***Small Packet Shipping charges***
CANADA: $16.00 - Tracked & Insured up to $100
USA: $9.99 Untracked AIR
USA: $16.00 Tracked & Insured up to $100
INTERNATIONAL $14.00 Untracked Air
INTERNATIONAL $35.00 Tracked & Insured up to $100

If you prefer a shipping service quicker than the untracked or standard tracked option offered, please email us for a quote. You can choose TRACKED at check-out and we will send you a modified invoice for the preferred shipping upgrade.

We currently ship to the following destinations:

Australia
Austria
Belgium
Brazil
Canada (excluding Saskatchewan & Manitoba - so sorry)
Denmark
Finland
France
Germany
Hungary
Iceland
Ireland
Italy
Japan
Malaysia
Malta
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
Spain
Sweden
Switzerland
United States