FAQ
If you do not see the answer to your question please send us an email.
-
All prices listed are in CANADIAN funds. Please note that, unless charged upfront with the order, the customer is responsible for applicable duty/taxes upon delivery. As of July 1, 2021 this will affect all customers in the EU.
- We do our best to source nickel free earring hooks but also use stainless steel. If you react to different metals please check before ordering. We do offer a 925 Sterling Silver upgrade option now for most earring styles.
- Most earrings can be made with clip-ons or lever-backs (please leave note during checkout).
REFUND & WARRANTY POLICY: All of our items are warrantied for 1 year from date of purchase. |
SHIPPING INFORMATION:
Unless noted otherwise on custom orders, we do our best to ship orders within 7 business days of purchase.
***Small Packet Shipping charges***
CANADA: $16.00 - Tracked & Insured up to $100
USA: $9.99 Untracked AIR
USA: $16.00 Tracked & Insured up to $100
INTERNATIONAL $14.00 Untracked Air
INTERNATIONAL $35.00 Tracked & Insured up to $100
- If you prefer a shipping service quicker than the untracked or standard tracked option offered, please email us for a quote. You can choose TRACKED at check-out and we will send you a modified invoice for the preferred shipping upgrade.
- We currently ship to the following destinations:
Australia
Austria
Belgium
Brazil
Canada (excluding Saskatchewan & Manitoba - so sorry)
Denmark
Finland
France
Germany
Hungary
Iceland
Ireland
Italy
Japan
Malaysia
Malta
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
Spain
Sweden
Switzerland
United States